FAQ

Do I need a confirmation email to pick up my packet?
No

Where do we park?
Street parking on Riverside Drive and Main Street will NOT be allowed. There are several parking lots available to park in including the City’s free parking garage located at 2nd Street and Morgan, the Boathouse parking lot, located at the corner of Boone’s Lick Road and Riverside Drive, and the AT&T lot located at Clark and 2nd Street.

Can someone pick up my packet for me?
You will need either a confirmation email or a copy of the drivers license for each person you‘re picking up for. 

Can I register on race morning?
Sorry, we do not have Day Of registrations. The cut off for registering for the Santa’s North Pole Dash Run is December 2, 2013. 

Are shirt sizes guaranteed?
No; every attempt was made to order the right number of shirt sizes requested. 

Can I exchange my shirt size?
Shirt sizes can be exchanged once packet pick up is complete on race day.

Are strollers allowed?
Strollers are allowed, but at the back of the pack. 

Are dogs allowed?
We discourage dogs from participating. Pets are not allowed in Frontier Park during Special Events and Festivals per city ordinance. 

Can I pick up my packet on race morning?
Packet pick up will be held from 7:00 am to 8:30 am behind the Convention and Visitor’s bureau, located at 230 S. Main Street in Historic St. Charles. 

Can I pay by credit card during packet pick up?
Race registrations will need to be paid for when you sign up - before December 2nd.

I missed the awards ceremony, but won an award. How can I obtain my award?
You can call the offices of the Greater St. Charles County Chamber of Commerce the following week. The phone number is 636-946-0633.

Can the event be cancelled due to inclement weather?
This is a rain or shine event. Please check the weather and dress appropriately.   

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